Privacy Policy

Effective Date: September 8, 2026

At Roamlayer, we respect your privacy and want you to understand how your personal information is handled when you visit our website, place an order, contact us, or otherwise use our services.

This Privacy Policy explains what information we collect, how we use it, when it may be shared with service providers, how long it may be retained, and the privacy choices and rights that may be available to you.

This policy applies when you:

  • Visit or browse our website
  • Create or use a customer account
  • Add products to your cart
  • Place, manage, or track an order
  • Select product sizes, colors, quantities, or other variations
  • Subscribe to marketing communications
  • Contact us with a question
  • Request a cancellation, return, exchange, or refund
  • Report a damaged, defective, incorrect, missing, or delayed order
  • Submit a review, photograph, video, or feedback
  • Participate in a promotion or survey
  • Otherwise interact with Roamlayer or our services

1. Who Is Responsible for Your Information

For purposes of applicable privacy laws, Roamlayer LLC is the business responsible for determining how and why personal information collected through Roamlayer is used.

Our business address is:

6414 Woodrow Ave, St. Louis, MO 63121, USA

For privacy-related questions or requests, you can contact us at:

info@roamlayer.com

Throughout this Privacy Policy, references to Roamlayer, we, our, and us refer to the business in connection with the website and services covered by this policy.

Certain third-party providers, including payment processors, shipping carriers, ecommerce services, analytics providers, and other independent services, may also process personal information under their own privacy policies and legal responsibilities.

2. Information You Provide to Us

The information we collect depends on how you interact with our website and services.

Information you provide directly may include:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Account information
  • Order information
  • Product selections
  • Size selections
  • Color or style selections
  • Quantity
  • Delivery instructions
  • Customer service messages
  • Return and exchange information
  • Refund information
  • Cancellation requests
  • Reviews
  • Feedback
  • Survey responses
  • Marketing preferences
  • Information submitted through website forms
  • Other information you choose to provide

We encourage you to provide only the information reasonably relevant to your order, request, or interaction with us.

3. Order and Transaction Information

When you place or manage an order, we may collect or receive information such as:

  • Order number
  • Products purchased
  • Selected sizes
  • Selected colors
  • Selected variations
  • Quantity
  • Merchandise subtotal
  • Discounts or promotions applied
  • Amount paid
  • Payment status
  • Payment method type
  • Transaction reference
  • Billing confirmation
  • Shipping method
  • Fulfillment status
  • Tracking information
  • Delivery status
  • Cancellation status
  • Return or exchange status
  • Refund status
  • Customs or import information where applicable

We use this information to process and manage your purchase and provide related customer service.

4. Customer Service and Product Information

When you contact us regarding a product, order, delivery, return, or other issue, we may collect information that helps us understand and respond to your request.

This may include:

  • Product name
  • Size
  • Color
  • Style or variation
  • Product measurements
  • Fit concerns
  • Material or fabric questions
  • Care questions
  • Product tags or labels
  • Missing accessories or components
  • Details about incorrect products
  • Damage or defect descriptions
  • Packaging condition
  • Shipping information
  • Tracking information
  • Return inspection information
  • Photographs
  • Videos
  • Other relevant information

Photos or videos may occasionally contain unrelated personal information, such as people, documents, addresses, room interiors, or reflections.

Where reasonably possible, please remove or cover unrelated personal information before sending images or videos to us.

We do not need passwords, complete payment-card information, card security codes, or complete financial account credentials to handle ordinary customer service requests.

5. Information Collected Automatically

When you visit or use our website, certain information may be collected automatically through cookies, server logs, browser technologies, analytics services, security services, and similar technologies.

This may include:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • General location derived from IP address
  • Language
  • Time zone
  • Referring website
  • Pages viewed
  • Links clicked
  • Search activity
  • Product pages viewed
  • Shopping-cart activity
  • Checkout activity
  • Date and time of access
  • Session duration
  • Cookie identifiers
  • Analytics identifiers
  • Advertising identifiers where applicable
  • Website errors
  • Performance information
  • Security signals
  • Fraud-prevention signals

We do not intentionally collect precise device location unless a specific website feature clearly requests access and you choose to provide it.

6. Sources of Personal Information

We may receive personal information from:

  • You directly
  • Your browser or device
  • A person placing an order on your behalf
  • A gift purchaser or recipient
  • Payment service providers
  • Ecommerce and website platforms
  • Third-party warehouse and fulfillment partners
  • Shipping carriers
  • Logistics providers
  • Local delivery providers
  • Customs or import-service providers
  • Customer communication services
  • Fraud-prevention providers
  • Security providers
  • Analytics providers
  • Advertising providers
  • Social media platforms when you interact with our pages
  • Review or feedback services
  • Public sources where permitted by law

If you provide information about another person, such as a gift recipient or alternate delivery contact, please provide only information you are reasonably authorized to share for that purpose.

7. How We Use Personal Information

We may use personal information to:

  • Create and manage customer accounts
  • Process orders
  • Verify payments
  • Confirm product selections
  • Allocate inventory
  • Prepare orders for shipment
  • Coordinate fulfillment
  • Arrange delivery
  • Provide tracking information
  • Communicate about order status
  • Verify or correct delivery information
  • Process cancellations
  • Handle returns and exchanges
  • Review refund requests
  • Provide refunds or replacements
  • Investigate damaged, defective, incorrect, or incomplete orders
  • Investigate delayed or missing shipments
  • Answer product questions
  • Provide customer service
  • Manage customer communications
  • Operate and maintain our website
  • Diagnose technical issues
  • Understand website usage
  • Improve product information
  • Improve customer experience
  • Protect website and account security
  • Detect suspected fraud or unauthorized transactions
  • Review chargebacks or payment disputes
  • Maintain accounting, tax, customs, and transaction records
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims
  • Send marketing communications where permitted
  • Measure marketing effectiveness
  • Personalize content where appropriate and permitted

We aim to use personal information only where it is reasonably relevant to these purposes.

8. Legal Bases for Processing

Where applicable privacy law requires a legal basis for processing personal information, we may rely on one or more of the following.

Contractual Necessity

Certain information is needed to provide the products or services you request.

This may include processing information to:

  • Accept an order
  • Process payment
  • Confirm product selections
  • Arrange fulfillment
  • Ship an order
  • Provide tracking
  • Respond to an order-related request
  • Process a return or exchange
  • Issue an eligible refund
  • Review a cancellation request

Legal Obligations

We may process or retain information where reasonably necessary to comply with:

  • Tax requirements
  • Accounting obligations
  • Customs requirements
  • Consumer-protection laws
  • Payment requirements
  • Fraud-prevention obligations
  • Regulatory requests
  • Court orders
  • Government requests
  • Recordkeeping requirements
  • Other applicable legal obligations

Legitimate Interests

Where permitted by law, we may process information for legitimate business interests such as:

  • Preventing fraud
  • Protecting website security
  • Protecting customer accounts
  • Improving website performance
  • Improving product information
  • Managing customer service
  • Resolving disputes
  • Handling payment disputes or chargebacks
  • Protecting our rights and property

Where applicable, we consider whether these interests are appropriately balanced against your privacy rights.

Consent

We may rely on your consent for activities such as:

  • Certain marketing communications
  • Certain advertising technologies
  • Non-essential cookies where consent is required
  • Optional personalization
  • Surveys
  • Certain customer-submitted content
  • Other activities where applicable law requires consent

Where processing is based on consent, you can withdraw that consent.

Withdrawal normally affects future processing and does not invalidate processing that was lawful before consent was withdrawn.

9. Payment Information

Payments are processed through third-party payment service providers.

We do not store complete payment card numbers, card security codes, or complete financial account credentials in our own systems.

Payment providers may independently collect and process payment information according to their own privacy, security, and payment procedures.

We may receive limited transaction information such as:

  • Payment status
  • Payment method type
  • Billing confirmation
  • Transaction reference
  • Payment authorization result
  • Fraud-screening result
  • Refund status
  • Chargeback or dispute information

We use this information to complete orders, process refunds, maintain transaction records, review payment issues, and help prevent unauthorized activity.

10. Fulfillment, Shipping and Delivery Information

We use a combination of direct fulfillment and third-party warehouse fulfillment.

Depending on the order, some products may be prepared and shipped directly by us, while others may be fulfilled through third-party warehouse partners.

When a third-party fulfillment or shipping provider is involved, we may provide the information reasonably needed to prepare and deliver the order.

This may include:

  • Recipient name
  • Shipping address
  • Telephone number
  • Email address where useful for delivery
  • Order reference
  • Product or package information
  • Tracking number
  • Delivery instructions
  • Customs information where applicable

Depending on the destination and available shipping service, information may be processed by carriers including:

  • USPS
  • DHL
  • UPS
  • FedEx
  • Local postal operators
  • Authorized last-mile delivery providers

For some international shipments, a package may be transferred between carriers before final delivery.

Shipping and fulfillment providers may process information according to their own privacy policies and legal obligations.

11. International Shipping and Customs

International orders may require certain information to be shared with:

  • Shipping carriers
  • Logistics providers
  • Customs authorities
  • Customs brokers
  • Local postal services
  • Authorized delivery providers
  • Other parties involved in lawful international transportation

This information may be used to:

  • Prepare shipping documentation
  • Confirm delivery eligibility
  • Complete customs clearance
  • Determine applicable duties or taxes
  • Verify shipment information
  • Investigate delayed shipments
  • Process returned shipments
  • Comply with import or export requirements

Information may include:

  • Recipient name
  • Address
  • Contact details
  • General product description
  • Declared value
  • Order information
  • Shipment information
  • Other information reasonably needed for customs or delivery purposes

Customs authorities and carriers may retain information according to their own legal requirements.

12. Returns, Exchanges, Refunds and Claims

When you contact us about:

  • A return
  • An exchange
  • A refund
  • A cancellation
  • A damaged product
  • A defective product
  • An incorrect item
  • A missing item
  • A delivery issue
  • A lost shipment
  • A payment dispute

we may retain information reasonably needed to review and manage the request.

This may include:

  • Emails and messages
  • Order details
  • Photos
  • Videos
  • Shipping labels
  • Packaging photographs
  • Tracking records
  • Product tags
  • Product-condition information
  • Return inspection information
  • Refund records
  • Exchange records
  • Carrier investigation information

We may use this information to:

  • Verify the request
  • Understand what happened
  • Provide customer service
  • Determine an appropriate resolution
  • Process a return or refund
  • Communicate with shipping carriers
  • Respond to payment disputes
  • Identify potentially fraudulent claims
  • Improve product or fulfillment information
  • Maintain necessary business and legal records

Customer-service photographs, videos, and messages are not used for public advertising or promotional purposes without separate permission.

13. Cookies and Similar Technologies

Our website may use technologies including:

  • Cookies
  • Pixels
  • Tags
  • Local storage
  • Browser technologies
  • Analytics tools
  • Advertising technologies
  • Similar technologies

These technologies may help us:

  • Keep the website functioning
  • Maintain shopping carts
  • Support checkout
  • Maintain account sessions
  • Remember language or regional preferences
  • Remember certain product selections
  • Maintain security
  • Detect suspicious activity
  • Measure website traffic
  • Understand navigation patterns
  • Identify technical problems
  • Measure marketing performance
  • Support advertising where permitted

Essential Cookies

Essential cookies and similar technologies may support:

  • Shopping carts
  • Checkout
  • Payments
  • Account access
  • Security
  • Order processing
  • Language or regional preferences

Some website functions may not operate correctly without these technologies.

Analytics Cookies

Analytics technologies may help us understand:

  • Website visits
  • Pages viewed
  • Product-page activity
  • Navigation patterns
  • Checkout behavior
  • Website performance
  • Technical errors

Advertising Cookies

Where used and permitted by law, advertising technologies may help us:

  • Measure advertising performance
  • Understand whether advertising leads to website visits or purchases
  • Limit repetitive advertising
  • Understand audience interactions
  • Provide more relevant advertising or content

Where applicable law requires consent before non-essential cookies are used, those technologies will be handled according to the privacy choices available through the website.

You may also be able to manage certain cookies through your browser settings.

14. Analytics and Advertising

We may work with third-party analytics and advertising providers to understand website activity and marketing performance.

These providers may process information relating to:

  • Website activity
  • Product views
  • Page visits
  • Advertising interactions
  • Browser information
  • Device information
  • Cookie identifiers
  • Approximate location
  • Checkout activity
  • Purchase events

We do not sell customer mailing lists or customer contact lists for money.

However, some privacy laws define terms such as sale, sharing, or targeted advertising more broadly.

Under those laws, certain advertising or analytics activities may fall within those definitions even where no customer list is sold for money.

Where applicable, eligible users may have rights to opt out of those activities.

15. Marketing Communications

We may send marketing communications when:

  • You subscribe to receive them
  • You provide consent where required
  • An applicable existing-customer marketing rule permits the communication
  • Marketing is otherwise permitted by applicable law

Marketing communications may include:

  • New products
  • New arrivals
  • Promotions
  • Seasonal offers
  • Store updates
  • Product information
  • Travel-related content
  • Styling or packing ideas
  • Surveys
  • Feedback requests
  • Other relevant store content

You can unsubscribe from promotional emails by:

  • Using the unsubscribe link included in the email
  • Contacting us at info@roamlayer.com
  • Updating available account or communication preferences

We aim to process marketing opt-out requests promptly.

After opting out of promotional communications, you may still receive non-promotional messages relating to:

  • Existing orders
  • Payments
  • Shipping
  • Delivery
  • Returns
  • Exchanges
  • Refunds
  • Cancellations
  • Account security
  • Product or safety notices
  • Other important service communications

We may retain limited suppression information so that your marketing preference can continue to be respected.

16. When We Share Personal Information

We may share personal information with service providers where reasonably necessary to operate our website, process payments, fulfill orders, and provide customer service.

These providers may include:

  • Payment processors
  • Ecommerce platforms
  • Website hosting providers
  • Third-party warehouse partners
  • Fulfillment providers
  • Shipping carriers
  • Logistics providers
  • Local delivery providers
  • Customs-service providers
  • Customer communication providers
  • Email providers
  • Analytics providers
  • Advertising providers
  • Fraud-prevention providers
  • Information-security providers
  • Accounting or tax service providers
  • Legal advisers
  • Insurance providers
  • Other professional service providers

We aim to provide service providers only with information reasonably relevant to the service they perform.

We may also disclose personal information where appropriate:

  • To comply with applicable law
  • In response to a valid legal request
  • To comply with a court order
  • To comply with regulatory requirements
  • To assist with customs or shipping requirements
  • To investigate suspected fraud or unauthorized transactions
  • To investigate security incidents
  • To respond to chargebacks or payment disputes
  • To protect customers
  • To protect our rights or property
  • To enforce applicable policies or agreements
  • In connection with a sale, financing, restructuring, merger, or transfer of the business

17. Business Transfers

If all or part of Roamlayer is sold, reorganized, financed, merged, or transferred, personal information may be shared with parties reasonably involved in that transaction.

These may include:

  • Legal advisers
  • Financial advisers
  • Prospective purchasers
  • Investors
  • Lenders
  • Successor businesses
  • Other parties involved in the transaction

Information would generally be shared only to the extent reasonably relevant to evaluating or completing the transaction and subject to appropriate confidentiality arrangements where applicable.

If ownership changes, a successor may continue processing personal information for purposes consistent with this Privacy Policy unless additional notice or consent is required by applicable law.

18. International Data Transfers

Our primary customer markets include the United States, Europe, Canada, and Australia.

Because our customers, service providers, payment systems, fulfillment partners, shipping carriers, hosting providers, and technology services may operate in different countries, personal information may be transferred to or processed outside your country or region.

International processing may occur when:

  • A payment provider processes your payment
  • A third-party warehouse prepares your order
  • A shipping carrier handles an international shipment
  • A customs authority reviews shipment information
  • A website platform processes website data
  • An email provider processes communications
  • An analytics provider processes website activity
  • A fraud-prevention service reviews a transaction

Privacy laws and protections may differ between countries.

Where applicable law requires additional safeguards for an international transfer, we will use an appropriate legally recognized transfer mechanism or protection.

Depending on the circumstances, this may include contractual safeguards, adequacy decisions, consent, or another legally recognized method.

19. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and for applicable legal, tax, accounting, customs, security, fraud-prevention, and dispute-resolution requirements.

Our general retention approach may include:

Information

General Retention Period

Order, invoice, payment confirmation, shipping, customs and tax records

Up to 7 years after the applicable transaction

Active customer account information

While the account remains active

Closed account information

Generally up to 24 months after closure

Customer service, return, exchange, refund and cancellation records

Generally up to 3 years after the matter is closed

Product-claim photographs and videos

Generally up to 3 years after the matter is closed

Privacy request and verification records

Generally up to 3 years after completion

Fraud-prevention and security records

Generally up to 3 years, depending on the nature of the record

Marketing subscription information

Until you unsubscribe or consent is otherwise withdrawn

Marketing suppression information

As reasonably necessary to continue honoring the opt-out

Analytics and non-essential cookie information

Generally no longer than 24 months unless another applicable period is used

Chargeback, complaint or legal-dispute records

For the duration of the matter and generally up to 3 years afterward

Information may be retained longer where reasonably necessary because it is:

  • Required by law
  • Connected with an active transaction
  • Needed for tax or accounting purposes
  • Connected with an unresolved return or refund
  • Connected with a chargeback
  • Connected with a complaint
  • Relevant to a fraud investigation
  • Relevant to an ongoing legal claim
  • Needed to establish or defend legal rights
  • Subject to a legal hold

When information is no longer reasonably needed, we aim to delete, anonymize, or securely dispose of it, taking into account technical limitations and backup cycles.

Anonymous or aggregated information that can no longer reasonably identify an individual may be retained for longer.

20. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

These may include:

  • Secure checkout services
  • Account authentication
  • Access controls
  • Encryption where appropriate
  • Fraud monitoring
  • Security updates
  • Service-provider security controls
  • Limiting unnecessary access to customer information
  • Secure handling procedures
  • Transaction monitoring
  • Security logging

Access to customer information is kept as limited as reasonably practical and is provided to third-party service providers only where relevant to the services they perform.

No website, internet transmission, electronic storage system, or payment method can be guaranteed to be completely secure.

You can also help protect your information by:

  • Using a strong and unique password
  • Protecting your account credentials
  • Using trusted devices and networks
  • Signing out on shared devices
  • Avoiding unnecessary sensitive information in ordinary email
  • Contacting us if you believe your account may have been accessed without permission

21. Security Concerns

If you believe your account or personal information may have been compromised, please contact:

info@roamlayer.com

Please provide enough information for us to understand the concern, but avoid sending:

  • Passwords
  • Complete payment-card numbers
  • Card security codes
  • Complete banking credentials
  • Other unnecessary sensitive information

We aim to review credible security concerns promptly.

Where a confirmed personal-data incident requires notice to affected individuals or authorities, we will provide the applicable notice in accordance with legal requirements.

22. Fraud Prevention and Transaction Review

Payment providers, ecommerce services, security systems, and fraud-prevention providers may use automated signals to identify unusual or potentially unauthorized transactions.

These signals may include:

  • Billing and shipping consistency
  • IP address
  • Device information
  • Transaction history
  • Payment verification
  • Order amount
  • Ordering patterns
  • Multiple payment attempts
  • Address information
  • Account activity
  • Other security indicators

An order may occasionally receive additional review where unusual activity is identified.

Where additional information is reasonably needed, we may contact the customer before continuing with the order.

We do not intend to rely solely on automated decision-making where doing so would produce legal or similarly significant effects unless legally permitted and appropriate safeguards are available.

23. Your Privacy Rights

Depending on your location and applicable privacy law, you may have rights relating to your personal information.

These may include the right to:

  • Ask whether we process personal information about you
  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of eligible information
  • Receive certain information in a portable format
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing relies on consent
  • Unsubscribe from direct marketing
  • Opt out of certain targeted advertising
  • Opt out of certain sale or sharing activities where applicable
  • Ask about categories of third parties receiving information
  • Appeal certain privacy-request decisions where applicable
  • Lodge a complaint with an appropriate privacy authority
  • Exercise eligible privacy rights without unlawful discrimination

These rights may be subject to legal limitations and exceptions.

For example, certain information may need to be retained for:

  • Existing orders
  • Returns and refunds
  • Tax records
  • Accounting records
  • Customs requirements
  • Fraud prevention
  • Account security
  • Chargebacks
  • Legal claims
  • Customer disputes
  • Other legal obligations

24. How to Submit a Privacy Request

To submit a privacy-related request, please contact:

Email: info@roamlayer.com
Phone: +1 (314) 224-4204

Using a subject line such as “Privacy Request” may help us identify your request more quickly.

Please provide information reasonably sufficient for us to understand and locate the relevant information, such as:

  • Full name
  • Email address connected with the account or order
  • Order number where relevant
  • Country and state, province, or region of residence
  • The privacy right you wish to exercise
  • A description of your request

We aim to acknowledge and respond to privacy requests within the timeframe required by applicable law.

25. Identity Verification

To protect personal information from unauthorized access or changes, we may need to confirm that a privacy request relates to the correct person.

Depending on the request, verification may involve confirming:

  • Email address
  • Order number
  • Billing information
  • Shipping information
  • Recent transaction information
  • Other information reasonably connected with the account or order

We aim to use verification methods proportionate to the sensitivity of the information involved.

Please avoid sending:

  • Complete card numbers
  • Card security codes
  • Passwords
  • Complete financial account credentials
  • Government identification
  • Other unnecessary sensitive information

unless additional verification is genuinely needed and an appropriate method has been provided.

26. Authorized Representatives

Where applicable law allows it, you may authorize another person to submit a privacy request on your behalf.

We may ask for information reasonably necessary to confirm the authorization, such as:

  • Written authorization
  • Confirmation from you
  • Verification of the representative’s identity
  • Verification of your identity
  • Evidence of legal authority where applicable

This helps reduce the risk of personal information being disclosed or changed in response to an unauthorized request.

27. Fees and Repeated Requests

Privacy requests are generally handled without charge.

Where permitted by applicable law, a reasonable fee may apply or a request may be declined if it is:

  • Manifestly unfounded
  • Excessive
  • Repetitive
  • Not reasonably verifiable
  • Otherwise eligible for refusal under applicable law

Where appropriate, we will explain the reason before applying a fee or declining a request.

28. Privacy Rights in Europe

Customers located in Europe may have additional rights under privacy and data-protection laws applicable to their location.

Depending on the applicable law, these rights may include:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of eligible information
  • Restriction of certain processing
  • Objection to certain processing
  • Data portability
  • Withdrawal of consent
  • Objection to direct marketing
  • Complaint to an appropriate supervisory authority

Where processing is based on legitimate interests, you may have the right to object based on your particular circumstances.

Where personal information is processed for direct marketing, eligible individuals may object to that processing.

Privacy requests will be handled within the timeframe required by applicable law.

29. United States Privacy Rights

Privacy rights in the United States vary by state and may depend on whether a particular law applies to our business or processing activity.

Depending on applicable law, rights may include:

  • Access
  • Correction
  • Deletion
  • Portability
  • Opting out of certain targeted advertising
  • Opting out of certain profiling
  • Opting out of certain sale or sharing of personal information
  • Limiting certain uses of sensitive information
  • Appealing certain privacy-request decisions
  • Protection from unlawful discrimination for exercising privacy rights

We do not sell customer mailing lists or customer contact lists for money.

Certain analytics or advertising disclosures may nevertheless fall within broader legal definitions of sale, sharing, or targeted advertising under some state privacy laws.

Where applicable, eligible users may contact us at info@roamlayer.com or use privacy controls made available through the website.

30. Canadian Privacy Rights

Customers in Canada may have rights under applicable federal or provincial privacy laws to:

  • Request access to personal information
  • Ask how personal information has been used
  • Ask about certain disclosures
  • Request correction of inaccurate information
  • Withdraw consent where legally available
  • Raise a privacy concern or complaint

Withdrawal of consent does not necessarily affect processing that remains reasonably necessary to:

  • Complete an existing order
  • Process a return or refund
  • Prevent fraud
  • Comply with law
  • Resolve a dispute
  • Maintain legally required records

Requests will be handled within the timeframe required under applicable law.

31. Australian Privacy Rights

Customers in Australia may have rights under applicable privacy laws relating to access to and correction of personal information.

Customers may also raise concerns about how their personal information has been handled.

For an Australian privacy request or concern, please contact:

info@roamlayer.com

We will review the request and respond within a reasonable period and in accordance with applicable legal requirements.

32. Children’s Privacy

Our website and products are intended primarily for adults who can legally make purchases.

We do not knowingly collect personal information directly from children under the age of 13.

Where a higher minimum age applies under local law, younger users should use the website only with appropriate involvement or authorization from a parent or legal guardian.

If you believe a child has provided personal information without appropriate authorization, please contact us at info@roamlayer.com.

We will review the matter and take appropriate action where necessary.

33. Reviews, Photos and User-Submitted Content

If you voluntarily submit content such as:

  • Product reviews
  • Ratings
  • Photographs
  • Videos
  • Testimonials
  • Survey responses
  • Social media submissions
  • Other user-generated content

we may process information such as:

  • Display name
  • Review text
  • Rating
  • Product information
  • Selected size or color
  • Photograph or video
  • Submission date

Where the website allows public reviews, relevant information may be displayed publicly according to the information and choices provided when you submit it.

Please avoid including unnecessary personal information in public content, including:

  • Home addresses
  • Personal email addresses
  • Telephone numbers
  • Payment information
  • Travel documents
  • Government identification
  • Information about another person without permission
  • Other sensitive information

If you would like to request removal of eligible user-submitted content, please contact us at info@roamlayer.com.

Some copies may temporarily remain in backups, search-engine caches, legal records, or independent third-party systems outside our direct control.

34. Third-Party Websites and Services

Our website may contain links to independent third-party services such as:

  • Payment services
  • Shipping carrier tracking pages
  • Social media platforms
  • Review services
  • Advertising platforms
  • Other external websites

These services operate under their own privacy and security practices.

We do not control how an independent third party processes information after you leave our website or directly interact with that service.

We recommend reviewing the privacy information provided by the relevant third party before providing personal information to it.

35. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Website features
  • Products or services
  • Service providers
  • Payment services
  • Fulfillment arrangements
  • Shipping services
  • Supported markets
  • Marketing practices
  • Data practices
  • Security practices
  • Business operations
  • Legal or regulatory requirements

The updated version will be posted on this page with a revised effective date.

Where an update materially changes how personal information is handled, we may provide additional notice through the website, account, or email where appropriate or required by law.

Changes needed for legal, security, fraud-prevention, or operational reasons may take effect when the revised policy is posted.

Continued use of the website does not replace separate consent where applicable law specifically requires consent.

36. Contact Us

If you have questions about this Privacy Policy, would like to submit a privacy request, want to update your marketing preferences, or have a concern about your personal information, please contact us:

Company Name: Roamlayer LLC
Email: info@roamlayer.com
Phone: +1 (314) 224-4204
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Central Time)
Business Address: 6414 Woodrow Ave, St. Louis, MO 63121, USA

When contacting us, please provide enough information for us to understand your question or locate the relevant account, order, or request.

For your security, please avoid sending passwords, complete payment-card numbers, card security codes, complete financial-account credentials, or other unnecessary sensitive information by ordinary email.